My Technician Network Support
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My Technician Services is a simple no hassle approach to network management.
You get a name and a number to call, when there is problem and, one of our trained professionals is assigned to your company and is responsible to make sure you can keep your business running -- when you call!
What is your technician responsible for doing?
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Availability monitoring of your network:
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ANS servers will monitor your critical business systems* and notify a trained technician in the event a critical failure has occurred in your:
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Server: Memory, Processor, Hard Drive(s), Event Logs, Antivirus and Updates
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Firewall, Switches and Routers
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Network Connectivity
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Desktop processor, hard drive and memory usage
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The technician then alerts you and begins the process to fix the problem
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Providing onsite or remote service calls and help desk and emergency services.
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Buy block time and get a discount on your emergency and planned service rates
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8 X 5 Support
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Contact your technician or his trusted partner by phone, e-mail or via our web page, it’s easy to get in touch with your technician
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Quarterly reports on the status of your network!
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A My Technician support agreement allows you to have guaranteed response time in critical emergencies, constant monitoring of your system for availability and a name assigned to your network. All this adds up to smart way to make sure that when you need service it is available.
What type of company is the My Technician service right for?
This entry level program is for small business with 10 or less computers that do not host their own e-mail server or SQL database and are not very sensitive to down time.
How Much Does It Cost?
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If you were to hire a technician of the quality of one of our Microsoft certified engineers, you would pay more than $60,000.00 annually or $5000.00 per month.
My technician comes on an annual support agreement billed to you monthly at a cost of $229.00 per month plus your actual support costs. When you purchase a My Technician support agreement, you are eligible to buy block time at the reduced rate of $90.00 per hour – nearly a 22% savings! Buy additional block hours and reduce your cost for service even more! Buy 5 block hours and pay 450.00, buy 10 and pay $750.00 per month a whopping 34% savings of the regular time and materials service hours!
One time setup fee – $29.99 per desktop
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Additional services that the My Technician support agreement can provide include:
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Spam Protection
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Spyware Protection
How do we start?
That’s easy, call 623-344-7835 and ask for the My Technician team or go online at www.americusnetworks.com/mytech.aspx and register your company and start your support right away!